UltiPro; multi pros and cons from a new benefit administration user
September 29, 2015
UltiPro; multi pros and cons from a new benefit administration user
Score 8 out of 10
Vetted Review
Verified User
Software Version
Version 12.0.1.15083
Modules Used
- Benefits Administration
Overall Satisfaction with UltiPro
UltiPro is being used for payroll and benefits administration. At this time, only the corporate HR team (about 14 people) are using the system at our organization. It allows us a single database to house all of our critical employee data without having to have multiple systems that may or may not "talk" with one another or require a link.
- The main reason that I favored implementing UltiPro over other products reviewed is because it is a single database for employee information. Other systems housed the benefits in a separate database from the payroll data and relied on programming to update each system, which in my experience has not always worked 100%, leading to data discrepancies that were time consuming to resolve.
- I liked that UltiPro didn't have a lot of different versions of their product and updates can be pushed out regularly without disturbing the continuity of use. Meaning that you don't have to restore custom settings, etc.
- However, as a new client, you can build the system from the ground up to truly suit your company's needs.
- As a benefits manager, I would like to see an improvement in the benefits information that can be seen on the web pages. The background tables store tons of information that can be accessed through the business intelligence reporting, but there is information that I think ought to be readily accessible on the screen. For example, once a benefit has been terminated, cancelled or stopped, it disappears from the Current Benefits Summary and there is no historical benefit screen. You have to drill down in the payroll deductions and really know what you are looking for.
- Similarly, the Pay History screen has earnings, net pay, taxes and deductions, but I would like to see paid hours included on that screen.
- Our company has almost 50 affiliated companies, each with their own EIN. Often, employees work at different times for multiple entities. Although the employee retains their employee number across all of the affiliated companies at which they worked, UltiPro keeps those records separated by company and it is difficult and complicated when the same employee has multiple payroll and benefit records. It would be easier to administer if the employee records could be consolidated.
- Implemented in-house