the ULTI in my PRO is UltiPro!!
Updated December 25, 2017

the ULTI in my PRO is UltiPro!!

Tina Jane | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

We are using UltiPro to process payroll in house. Our employees have access to their UltiPro information via the web. I chose UltiPro in 1997 to replace a very old home grown AS400 system. UltiPro has always been able to solve all my payroll problems with paying multiple types of employees and maintaining records for 1600 employees of which only 120 are year round; the rest are seasonal. We deal with four unions and employees from all over the world.
  • Programmable earnings types. If I need to create an earning code for a specific employee - it is not a problem.
  • Health Care Reform has been a nightmare made easier by UltiPro and their extensive research and programming capabilities.
  • I have a paycheck going out every day of the week in the summer months and this has never been a problem.
  • I have yet to process payroll on the web portal. I still use back office for this process.
  • Sometimes their programming goes so deep that I find myself overwhelmed with details.
I am currently working on the reporting side of this. I run the reports and hand them out manually. I have numerous general ledger accounts I need to get organized so the reports can be generated and pushed to managers automatically. In time this will be a great time saver and amazing tool for my managers.
No comparison - it's like have a full basket of fruit instead of just the stem.
UltiPro is well suited for mass production of paychecks with uploads from time clocks etc. There are some costs that prohibit me from accessing some of their features.I have over 1200 seasonal employees and since we added UTM they are processed in minutes. I cant say enough about their staff who handle all my issues.

UKG Pro Feature Ratings

Employee demographic data
Not Rated
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
Not Rated
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using UltiPro

1600 - Employee self service for 1200 and payroll processing and reporting for two. My 1200 seasonal employees are able to get their payroll and tax information no matter where they end up when they leave for the season. Many of them return each year and love the online access. My managers love the history that has been built in core since 1997.
2 - Both myself and my assistant are HR certified as well as accounting back grounds. The love of numbers and people are a requirement to process payroll the way we do. Our summer season forces us to gear up for 1400 returning and new employees each year. We have four different unions and a paycheck that is due everyday. Our turn around time for many checks is less than 24 hours. This is all accomplished by two employees. We could not do this without UltiPro.
  • Online access for employees.
  • Up to date and accurate payroll knowledge from UltiPro staff. They stay on top of new taxes etc.
  • Ease of use for myself and assistant to process payroll accurately. I have numerous pay calculations and UltiPro gets them spot on.
  • I cant say there have been any surprises. We pretty much knew what we needed and wanted and UltiPro delivers.
  • Changing from our current recruit and on boarding company. Using one system from start to finish would be ideal.
I have used it for so long I cant imaging ever needing anything else. UltiPro has just been there for me since 1997 and with all the changes and new tax laws I depend on them to help me with my daily tasks. I can not find any other program that even comes close to all the bells and whistles UltiPro has.

Evaluating UltiPro and Competitors

Yes - AS400 - they were archaic and not user friendly.
  • Product Features
  • Product Usability
  • Product Reputation
At the time - ULtiPro was the only company that could offer solutions to my problems.
I wouldnt change anything.

UltiPro Training

  • Online training
  • In-person training
  • Self-taught
I have no trouble finding the training I need and then putting it to use.
It was so long ago - but Debbie did an excellent job of training and installation.

Configuring UltiPro

I have some very complex pay needs and since 1997 UltiPro has been able to handle them all.

UltiPro Support

I have one case manager and he is always prompt and accurate.

Integrating UltiPro

It seems whenever I wanted to get something to integrate I either had to jump through a bunch of hoops myself or pay a ton of money to UltiPro

Relationship with Ultimate Software