Ultimate Software covers it all!
December 29, 2015

Ultimate Software covers it all!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

There are some cases that I have submitted that haven't been answered as quickly as I wanted them to be. Overall, support has been very helpful.
We are using it as the HRIS and payroll system company wide. We are using it for time off requests, time system management, benefits administration including open enrollment. We had separate systems prior to UltiPro. They were systems that didn't "talk" so there was a lot of manual data entry.
  • I like that when someone goes through a life event and they add/change benefits, I don't have to give the information to the payroll administrator. It's all right there and flows to the payroll side of things.
  • For the biweekly payroll, the accrual process is nice. Instead of accruing it monthly, we now accrue it per pay period.
  • UltiPro is much more user friendly than our old systems. Plus employees only have one password to remember.
  • The monthly accrual process doesn't work well. If someone takes a day off after we have run payroll, the system has trouble calculating the correct accrual rate. It's supposed to catch up at some point but in my experience I have to make a manual correction.
  • It would be a wonderful upgrade if the employee's annual vacation accrual would populate so that they know exactly where they are when taking time off. We allow employees to go in the hole for vacation but are unable to stop employees from requesting too much through the system. I have to keep track of vacation on a spreadsheet to help people stay within their allotted hours.
  • There are a lot of screens to fill in as far as dates go such as terminations. In my mind, if you are putting the termination date in Core then it should flow to all of the other items including benefits.
  • Online training
  • Self-taught

UKG Pro Feature Ratings

Employee demographic data
10
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
Not Rated
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
6
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
10
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Approval workflow
10
Balance details
6
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
9
Tracking of all physical assets
Not Rated
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
9
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
9
Manager tracking tools
9
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
8
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10