UltiPro....so easy a CAVEMAN could use it!
January 04, 2016

UltiPro....so easy a CAVEMAN could use it!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

The several times I have had to call support, they have been knowledgeable, professional, courteous, and MOST IMPORTANT, based in the US, and therefore easy to understand and do not sound like they are "reading from a script".

I've gotten my issues resolved in a very short time, resulting in very little "down time" at work.
We currently use UltiPro in my current position at Presbyterian Senior Living to run billing reports, for benefits administration, and benefits enrollment. We also use BackOffice to manage employee records/benefits tracking. It is used across the company. I find it EXTREMELY easy to use compared to other programs I have used.

Pros

  • I love the reports!
  • Can see employee info and benefit selection at a glance.
  • Easy to track payroll and attendance.

Cons

  • It would be nice if we could have more search options...for instance "search by last 4 of SSN" or by birthday.
  • Online training
  • In-person training
The Online training could be a little better and more involved. I'm a very hands on person, so the one on one training was better for me.
I was trained by my supervisor who had been using it for a very long time. She was able to show me quickly and easily how to access the areas of the program I would need, and made learning very easy.

It is appropriate for all aspects of my position. I'd never even heard of it before coming to Presbyterian Senior Living, and I must say, it has made my job MUCH easier! It takes a little while to get used to all the nuances of it, and I am sure I will continue to learn, but so far, NO COMPLAINTS!

UKG Pro Feature Ratings

8.5
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
10
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
9.3
Approval workflow
8
Balance details
10
Annual carry-forward and encashment
10
9.8
View and generate pay and benefit information
9
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Not Rated
Tracking of all physical assets
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
8.0
New hire portal
8
Manager tracking tools
8
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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