UltiPro Advocate
January 05, 2016

UltiPro Advocate

Naomi Brown | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

Our company uses several packages from UltiPro and hope to add more in the very near future. The software works very well for our complex organization.

Pros

  • ATS is user friendly for the HR staff and the applicants.
  • Open Enrollment is user friendly for the HR staff and the employees.
  • Salary Planning is user friendly for the HR staff and managers.
  • Performance Management is user friendly for the HR staff and management.
  • UTA is user friendly for the HR / Payroll staff and the employees.

Cons

  • Work on ensuring that the software complies with health care audit agencies like Joint Commission and other health care auditing agencies. This will ensure that we are fully meeting all of our compliance requirements when an audit is being conducted.
Nothing stands out for me at this time. However, the software options that I use on regular basis such as the ATS, Onboarding, Salary Planning, Performance Management, UTA-Payroll, BI Reporting, etc., are easy to learn and train team members on accordingly. We are also able to get the core results that we are looking for with minimal modifications when necessary. Overall, the software offerings are very user friendly and competitive with other similar products.

UKG Pro Feature Ratings

8.9
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
8
8.2
Pay calculation
8
Support for external payroll vendors
8
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
8
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
8.6
View and generate pay and benefit information
8
Update personal information
8
View job history
9
View company policy documentation
9
Employee recognition
9
9.0
Tracking of all physical assets
9
9.0
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
8.0
Create succession plans/pools
8
Candidate ranking
8
Candidate search
8
Candidate development
8
9.0
New hire portal
9
Manager tracking tools
9
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
8.7
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
8
Applicant Tracking
9
Notifications and Alerts
8

UltiPro Training

  • Online training
  • In-person training
  • Self-taught
Some times the training process is slower than I would like and other times it is faster than I would like.
It was a great re-enforcement of what I already knew and allowed for direct support on expanding that knowledge by the instructor leading by example in a one-on-one format.

UltiPro Support

One would always like a quick response to a support request; however, that is not always the case. Working on a better response time would be a great asset to questions / concerns.

Comments

  • Anonymous | TrustRadius Reviewer
    Verified User
    (Vendor Representative) commented 6 years ago
    Hi Naomi, thank you for your feedback. I know you completed this survey quite a while ago. I just wanted to reach out and let you know we appreciate you sharing your experience with us. We hope you have a wonderful day!

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