UltiPro is wonderful!
Updated February 07, 2016

UltiPro is wonderful!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

We currently use UltiPro to manage our payroll and benefit administration as well as recruitment and talent management. All employees have access to UltiPro and use it to capture their PTO requests, complete open enrollment, access pay stubs and W2s, review performance reviews, apply internally for our open positions, and hourly employees utilize the system to capture their hours worked.
UltiPro provides us a more streamlined payroll process since all hours worked are captured in the system which allows room for less error in data entry. They also provide a weekly feed to our vendors of all employee changes that impact benefits. UltiPro also has done a wonderful job in supporting us through the ACA process. Since we utilize UltiPro for all of our payroll and benefit administration, creating 1095-Cs has become a seamless process for us. UltiPro does a great job in providing training resources via paper and webinars that are easy to access and extremely valuable.
  • UltiPro's customer service department is very responsive and have great follow through.
  • UltiPro does a great job in providing training resources via paper and webinars that are easy to access and extremely valuable.
  • UltiPro also has done a wonderful job in supporting us through the ACA process. Since we utilize UltiPro for all of our payroll and benefit administration, creating 1095-Cs has become a seamless process for us.
  • One area of improvement is their account manager turnover. It is wonderful that UltiPro assigns a designated account manager to each company but in my three years of utilizing UltiPro, we have had three account managers.
In my opinion, UltiPro's greatest strength is their training and learning resources. The webinars are always very informative and engaging. The training materials provided are easy to access and extremely valuable.

UKG Pro Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Approval workflow
8
Balance details
10
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Performance plans
8
Performance improvement plans
Not Rated
Review status tracking
8
Review reminders
Not Rated
Multiple review frequency
9
Candidate ranking
Not Rated
Candidate search
6
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
7
Performance tracking
Not Rated
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
8
Notifications and Alerts
5

UltiPro Training

  • Online training
  • Self-taught
The person was very knowledgeable
It provided all of the necessary information needed to be successful in utilizing the section we were trained on.

Configuring UltiPro

UltiPro Support

The customer service department is very responsive as well as our current account manager. I did not give it a 10 due to the fact that our current account manager is the third one we have had in three years.