UltiPro Rocks the HR and Payroll Scene
Updated February 05, 2019

UltiPro Rocks the HR and Payroll Scene

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

We use Ultipro across our organization. We are a very diverse holding company with hotels, a bank, an oil refinery and a large c-store presence. We implemented Ultipro about 4 years ago and our employees love it. They love the convenience of being able to access anywhere and being able to get information and answers themselves. It also addresses having all HR, Benefit and Payroll, plus company information in one easy to access place. We have over 6000 employees across 10 states, with turnover about 150% and Ultipro makes it easy to manage all things related to employees.
  • I love the ease of accessing employee data. As an HR Professional, we are in UltiPro many times during a day and it is very easy to use and pleasing to the eye.
  • Payroll is very easy with UltiPro. We are able to easily manage our numerous companies and their payrolls with a very small number of employees. The system is very user friendly and can import almost any type of time file. Thus adding flexibility to companies when converting.
  • UltiPro has a very easy to use Performance Management module. It allows for reviews to be configured many different ways and they are easy for employees and managers to complete. This alone has saved a ton of time for our employees and managers.
  • Ultipro provides great employee self service. Employees can do most tasks themselves, this relieving HR of providing many tasks employees can do themselves.
  • Ultipro is large enough to handle even the biggest companies. It scales easily and doesn’t need a specialized programmer to do it.
  • While every software has items that users may not like. UltiPro has some also. But the best part about UltiPro is that they are always taking customer feedback and improving the product. We had only been with UltiPro 6 months when they implemented 2 of our suggestions. I think this is the best part about UltiPro.
  • All transitions to a new HRIS are a bit challenging. As I have converted 2 companies to Ultipro I have seen both. As long as your implementation team is dedicated and focused on the implementation it will go smooth. If you are one person doing the implementation, I urge you to get a team to help make it smoother.
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
We have significantly increased our headcount and yet have maintained a very low payroll/benefit processor headcount.
Love it
I have implemented UltiPro in 2 companies. One about 500 employees, and my current company with over 5000 employees. I found that it works equally well in both small and large companies. With my current organization, we have many locations, and UltiPro works well to keep our employees up to date and all information in an easy to navigate location.

UKG Pro Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
8
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Tracking of all physical assets
10
Report builder
10
Pre-built reports
7
Ability to combine HR data with external data
10
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
New hire portal
10
Manager tracking tools
10
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

UKG Pro Training

Ultipro is easy to use without training on basic tasks. However they have awesome trainings. They offer in person, live webinars and recorded webinars. They are constantly updating them to ensure the match the current version.
  • Online training
  • In-person training
  • Self-taught
It’s available on demand and is very easy to understand. They start basic and then classes can go very advanced.
Very easy to understand and follow along to hands on

Using UKG Pro

Hr, payroll, all employees, accounting. Workers compensation management , leave management, management
3 - It’s very simple to do most thing yourself. However if you have someone who knows html and cognos reporting, and basic programming it can be customized much more. But it is not needed
  • Employee self service
  • Reporting
  • Payroll
  • Time management
  • We have tied the timekeeping to the phones in our call center. This allows employees to log onto their phones and it punches them in for the day at the same time.
  • We tied ultipro as our system of record to our it systems and generated tickets when changes needed to be made in the it system.
  • Custom messaging and home pages to different regions and companies
Ultipro is simple to use yet powerful enough to grow with companies. And has many customizations and they are always adding new features

Using UKG Pro

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Adding new users
  • Making pay or status changes
  • Changing managers
  • Changing pay or status changes