The Ultimate in HCM Software
March 14, 2018
The Ultimate in HCM Software
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with UltiPro
UltiPro is used across the company globally. The system is used for payroll in our US and Canada offices. We collect employee data for the remainder of our global teams in the Asia Pacific. The ability to collect and report on employee data is immensely helpful to provide data analytics to all of our business. Ultipro makes it much easier for our US and Canada employees taking them from recruiting to when the employee leaves. It has a suite of modules that take an employee through the entire employee lifecycle.
- Ability to report on most if not all data collected is extremely powerful.
- Customer support from the customer support portal to its representatives are a great addition for resources.
- Communication of new features, products and providing webinars and references is top notch.
- Compensation module needs work with being able to add fields for the manager to view more readily such as custom fields
- Global features such as Onboarding, recruiting, transferring an employee and updating job history are severely lacking
- Having more custom fields to work with would be great
- Termination Reasons that are disabled should not be options that display in the drop down when having to terminate an employee
Using UltiPro
| Pros | Cons |
|---|---|
Like to use Easy to use Technical support not required Well integrated Consistent Convenient Feel confident using Familiar | Unnecessarily complex |
- Transferring US/Canadian employees
- Navigation/Menu is easy to navigate
- Recruiting features in the module are easy to navigate
- Reporting in BI Report Studio can be cumbersome but they are upgrading so this may change
- Customer Support Portal Search filters are overly cumbersome
- Transferring Global employees is troublesome
Yes, but I don't use it