Cost effective backup for a small/medium sized organization with room to grow as needed.
April 14, 2021

Cost effective backup for a small/medium sized organization with room to grow as needed.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Unitrends Backup Software

Overall Satisfaction with Unitrends Data Center Backup and Recovery

Unitrends is our primary backup and recovery system organization wide. It solved our problem of having a Virtual Machine focused backup solution to allow for rapid backups and long retention cycle. Ability to replicate to a 2nd offsite appliance as well as cold external based backups gave us the protection we needed. Quick restores were also highly desirable.
  • Good deduplication across backups to allow for longer retention cycles needed for organization needs created by having lots of annual tasks.
  • Cost effective Virtual Appliance option that included a license for a secondary target for replicating backups offsite.
  • Rapid recovery of VMs is very simple and easy to accomplish.
  • Initial installation support and ongoing technical support has been very effective.
  • Had thought the version I purchased included the automated restore and service test functionality but it did not. Ensure you're getting the right version. This was not a deal breaker for me.
  • Predictive Analysis for potential mass file modification could be improved to give better information on why it triggers. By itself the alert isn't very useful without a better way to analyze what triggered the alert.
  • Emailed reports are a bit clunky to look at though they contain good information.
  • Lack of Active Directory backup is disappointing and a feature that is a part of many competitors products.
  • Have had failed VM instances where the quick recovery greatly improved our recovery process.
  • Able to run multiple backups per day gives more confidence in our recovery.
  • Likely due to power/internet instability at remote site we have had difficulty and thus time lost with our replication target. This has cost time recovering the target appliance.

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Backup Exec had become extremely bloated and showed its origins in the tape world. While it implemented VM based backups it still felt like it was trying to fit an old product into a new market. Cost was also not on par with Unitrends.
Highly virtualized environments with lots of VMs on a few servers. Socket based licensing makes it very easy to backup a lot of VMs at a good cost. The built in hot replication to another appliance can make it very easy to get backups to a secondary site while still taking periodic cold external backups for catastrophic (Ransomware) events that might get the on network backups.

Unitrends Feature Ratings

Universal recovery
Instant recovery
Recovery verification
Not Rated
Business application protection
Multiple backup destinations
Incremental backup identification
Backup to the cloud
Not Rated
Deduplication and file compression