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I recommend Unitrends
May 06, 2021

I recommend Unitrends

Mark Schaefer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Unitrends Forever Cloud
  • Unitrends Backup Software
  • Unitrends Recovery Series Backup Appliance

Overall Satisfaction with Unitrends Data Center Backup and Recovery

We back up all of our virtual servers every day. We use the Unitrends Cloud Backup Forever solution.
  • Very Fast.
  • Easy to use interface.
  • Linux based and very secure.
  • Cost may be an issue for some people.
  • Updates can take some time.
  • We have never calculated a return on investment.

Do you think Unitrends delivers good value for the price?

Yes

Are you happy with Unitrends's feature set?

Yes

Did Unitrends live up to sales and marketing promises?

Yes

Did implementation of Unitrends go as expected?

Yes

Would you buy Unitrends again?

Yes

Veeam Backup & Replication, Veritas Backup Exec, Microsoft Azure
I have always said it is the best backup software I have ever used in the last 20 years.

Unitrends Feature Ratings

Data Center Backup
10.0
Universal recovery
10
Instant recovery
10
Recovery verification
10
Business application protection
10
Multiple backup destinations
10
Incremental backup identification
10
Backup to the cloud
10
Deduplication and file compression
10
Snapshots
10

Unitrends Data Center Backup and Recovery Support

Best ever.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes, we felt support and updates are very important.
We had a failed server backup and they had it corrected after a short support call.