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Good backup solution at a reasonable price backed by good support
May 18, 2021

Good backup solution at a reasonable price backed by good support

Bassem Rawas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Unitrends Backup Software

Overall Satisfaction with Unitrends Data Center Backup and Recovery

We use a Unitrends virtual appliance at our company to back up our entire virtual environment, all VMs. The user interface is pretty intuitive and the deduplication allows a lot of historic backups to be stored.
  • Ease of use.
  • Reliability of backups.
  • Restore options.
  • Better and easier removeable drive options for manual off site backups.
  • Faster recovery times.
  • More failsafe prompts to prevent overwriting existing VMs upon restore.
  • Saved us from data loss a few times.
  • Recovery of individual files and full VMs.
  • Reliable backups.

Do you think Unitrends delivers good value for the price?

Yes

Are you happy with Unitrends's feature set?

Yes

Did Unitrends live up to sales and marketing promises?

Yes

Did implementation of Unitrends go as expected?

Yes

Would you buy Unitrends again?

Yes

Veeam seems like a decent product which may cost a little more, Dell EMC Networker is a good product, but the interface is very clunky and difficult to navigate, while also being a much more expensive solution. I believe they are all good products. Based on reviews, functionality and cost, we went with Unitrends and it hasn't failed us.
Dell EMC Networker, Veeam Backup & Replication, Unitrends Data Center Backup and Recovery
I would strongly recommend Unitrends based on its ability and ease of use and value. It is a professional, inexpensive backup product with good support. Fairly easy to set up and maintain. I like the hardware flexibility in using the virtual appliance as well as the cost savings. I feel it is well suited for mid to large size companies with 5 or more servers to back up.

Unitrends Feature Ratings

Data Center Backup
9.3
Universal recovery
Not Rated
Instant recovery
10
Recovery verification
Not Rated
Business application protection
Not Rated
Multiple backup destinations
7
Incremental backup identification
10
Backup to the cloud
Not Rated
Deduplication and file compression
10
Snapshots
Not Rated

Using Unitrends Data Center Backup and Recovery

1 - I am the Director of IT here and I decide which products to use and use them myself.
1 - The interface is fairly user friendly and simple to setup. Technical background is recommended, for setup and use, but I almost want to say it is simple enough to be used by non technical staff if needed.
  • Reliability.
  • Availability.
  • Usability.
  • Cost.
  • Running the virtual appliance on a decent but older server.
  • Backing up all our VMs.
  • Ability to restore individual files from VM backups.
  • Add offsite cloud.
  • Add offsite DR appliance.
  • Upgrade hardware that it runs on.
Very likely to renew the license, but only after reviewing current options and pricing of other products.

Evaluating Unitrends Data Center Backup and Recovery and Competitors

Yes - Company was using a dated version of Symantec backup exec and tapes. I wanted to get away from tape and have less user intervention needed.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
Was a very good combination of price, features, and reputation. Budget was limited and that was unfortunately the primary driver, but Unitrends did not disappoint.
I would do the same, narrow down to 3 vendors, get demos of each, compare pricing and go with the best all around product.