Great product but license cost has gotten too high.
April 13, 2021

Great product but license cost has gotten too high.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review

Overall Satisfaction with Unitrends MSP

We resell managed backup services to customers and I use the free version at home with my home family servers.
  • Compression and deduplication.
  • Retention policies.
  • Command line access.
  • License fee is ridiculous now.
  • More frequent backups over taxes the system.
  • Restore interface could be easier to understand.
  • In the beginning it had a good ROI.
  • Now the cost is prohibitive and no one wants it so we have had to find an alternative.
Day to day use I like Unitrends better than Veeam and many others I have tried, but the one that is starting to pull ahead for me is Axcient. Axcient is a great product at a great price. I have been testing many alternatives to replace Unitrends over the past year and Axcient is the only one that stacks up so far.

Do you think Unitrends delivers good value for the price?

No

Are you happy with Unitrends's feature set?

Yes

Did Unitrends live up to sales and marketing promises?

Yes

Did implementation of Unitrends go as expected?

Yes

Would you buy Unitrends again?

Yes

Axcient x360Recover (formerly BRC), Axcient x360Cloud (formerly CloudFinder)
It works well if you have a lot of money to spend on licenses and only need to back up once or twice a day. You really need to bulk up memory and processor count if backing up a lot of data, but the system doesn't tell you that... the storage just fills up for no apparent reason.