Realiable, Robust, and helpful support. Unitrends just works.
August 19, 2016
Realiable, Robust, and helpful support. Unitrends just works.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Unitrends Recovery Series Backup Appliance
The Unitrends Recovery Appliance provides our company with a robust set of tools for disaster recovery and data backup. The VM integration has saved us on more than one occasion when a system failed, and the Kroll Ontrack solution that comes with it helps us retrieve individual emails from our exchange system. Overall, it is very reliable, and while there is a little bit of a learning curve on how it all works, once learned it makes a lot of sense.
- Recovers virtual machines quickly and with minimal effort.
- Set it, and forget it! I don't have to babysit it every day like some other systems out there.
- Integration with existing NAS or other storage archiving system is a plus.
- The UI can be a little intimidating at first. There is a LOT of information and it may not be intuitive for some.
- I'd love more tutorials and explanations on the best way to set up a backup. They assume you know the basics.
- We have recovered from ransomware and system failures on more than one occasion, and has been a big timesaver on getting us back up and running.
The Symantec solution never seemed to work the way we wanted. I was on the line with tech support a lot, and while they were the cheaper solution, we ended up sending the device back and going with Unitrends. The difference was like night and day. I was up and running within 30 minutes and the next day all my backups had run with minimal issues.