Unitrends has wiggle room on pricing, but not quite there on ease of use
Updated September 16, 2016

Unitrends has wiggle room on pricing, but not quite there on ease of use

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Unitrends Recovery Series Backup Appliance

We use Unitrends to back up our primary file server which has 7+TB of data on it.
  • File-level backup
  • The retention and archival features are in dire need of a makeover. They are not user friendly.
  • The UI has improved, but is still not as easy as Barracuda.
  • Ability to recover lost or damaged files.
Unitrends offered a low price compared to our previous vendor. Their tech support also had good reviews.
If you can negotiate a cheap price including their cloud, it might be useful.

Unitrends Feature Ratings

Universal recovery
Not Rated
Instant recovery
Not Rated
Recovery verification
Not Rated
Business application protection
Not Rated
Multiple backup destinations
Not Rated
Incremental backup identification
7
Backup to the cloud
1
Deduplication and file compression
7
Snapshots
Not Rated

Using Unitrends Recovery Series Backup Appliance

2 - The IT department uses Unitrends on behalf of the entire company
2 - Anyone from helpdesk staff on up is able to use the device, although tech support is often needed.
  • File based backup using the agent
  • We could possibly use the other services that let you spin up VMs in the cloud as a restoration option.
The price was right, so we might stick with Unitrends for a while.