Unitrends: Yet another engineer's perspective!
March 27, 2017

Unitrends: Yet another engineer's perspective!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Unitrends Recovery Series Backup Appliance

Currently we are using the Unitrends platform to offer DR-as-a-Service to our MSP customers, and as a solid reliable backup/recovery platform for several of our Professional Services customers too.
  • The Reliable DR platform is a BIG win!! Being able to report on not just the state of your backups, but also to certify/test recoverability.
  • The new UI is very easy to use and much quicker/responsive than the 'legacy UI' (It did need a face lift!).
  • The support team is way ahead of the game & if the support doesn't have an answer for you - they will reach out to the team for help (while on the call/live chat session), as opposed to feeding you wrong information - to close the ticket.
  • Third Party Integrations (Seems that there is a road-map to it with the Powershell Toolkit, but we are not there just yet!).
  • Adding storage in a mis-configured way on day 1 can limit your flexibility with the storage when you are further down the road with the appliances and housing more data + need to ADD more storage.
  • While I can't speak directly towards ROI, one thing I can talk towards is the peace of mind that the appliance gives. You set your schedules, you walk away and it works. Simple to set up. Easy to monitor and effortless when performing recoveries.
  • The ability to restore backups into a test environment is very beneficial too. For the smaller clients, who can't afford a 'dev setup to mimic prod' Unitrends provides a way in which this obstacle can be overcome.
The above 3 all did what they did - very well. There is a reason why Veeam is who they are - and how they got to be where they are, but they were lacking in certain areas. Most noticeably - backups of Physical servers, which i believe they have just released an agent to address that.?? It's still in "version 1" so it will be some time before that is a true contender, to take on what all of Unitrends can do in ONE single package.

Unitrends is more than just a backup solution. It can be used to spin up/down DEV environments based on prior backups, so that code can be tested against 'current production configurations' without directly impacting production.
Another scenario that it can assist with - although not totally recommended - is P2V migrations. The ability to restore a physical backup to an ESX host (for example - in an emergency situation) is brilliant!!

Unitrends Data Center Backup and Recovery Feature Ratings

Universal recovery
10
Instant recovery
10
Recovery verification
10
Business application protection
9
Multiple backup destinations
10
Incremental backup identification
10
Backup to the cloud
8
Deduplication and file compression
7
Snapshots
8