No notification send before renewal date of subscription, no refund policy, no after sales support or service
March 07, 2022

No notification send before renewal date of subscription, no refund policy, no after sales support or service

Cecil Lum | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with UpLead

We used UpLead to find prospects and companies that are of certain sizes that are likely to be receptive in going digital, and consider workflow automation within the organisation.
  • Good UI.
  • Not too pricey.
  • Easy to use.
  • No notification send to customer when the subscription is due for renewal.
  • Despite customer is unhappy with the product and service, they have a no refund policy in place.
  • No after sales support and service.
  • Actual exported data is less than 30% of what was shown when filtering.
  • No value gained so far.
  • Couldn't get the number of target contacts based on our requirement.
I wanted to discontinue uplead as I got better results from using Crunchbase and Linkedin SalesNav.

Do you think UpLead delivers good value for the price?

No

Are you happy with UpLead's feature set?

No

Did UpLead live up to sales and marketing promises?

No

Did implementation of UpLead go as expected?

Yes

Would you buy UpLead again?

No

Number of contacts exported is less than 30% of what is shown when we filter. For example: We filter based on country, industry and seniority, the results returned with 1000 contacts, but when you export, it only gives you around 200-300, with sometimes more than 10 contacts within a company record.

UpLead Feature Ratings

Advanced search
2
Identification of new leads
2
List quality
2
List upload/download
5
Ideal customer targeting
2
Load time/data access
2
Contact information
4
Company information
4
Industry information
4
Lead qualification process
3
Smart lists and recommendations
3
Salesforce integration
Not Rated
Company/business profiles
Not Rated
Alerts and reminders
Not Rated
Data hygiene
Not Rated
Automatic data refresh
Not Rated
Tags
Not Rated
Filters and segmentation
Not Rated
Sales email templates
Not Rated
Append emails to records
Not Rated