Upserve POS Review
December 31, 2019

Upserve POS Review

Angie Tunstall | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Restaurant (U Series)

Overall Satisfaction with Lightspeed Restaurant

Upserve is our main point of sale for our dinner only, seven days a week restaurant. It is used in conjunction with Restaurant 365. It is used in the owner's other restaurants as well and does a great job.
  • Easy to split items onto new checks.
  • Ease with applying multiple payments on one table.
  • It would be nice to have the option to get an email from the primary close or payment screen.
  • Having a problem printing gift card balances.

Do you think Lightspeed Restaurant delivers good value for the price?

Not sure

Are you happy with Lightspeed Restaurant's feature set?

Yes

Did Lightspeed Restaurant live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lightspeed Restaurant go as expected?

Yes

Would you buy Lightspeed Restaurant again?

Yes

Restaurants are their main focus I believe, which is what we use it for. Don't think it would work in a retail setting.

Lightspeed Restaurant Support

Quick to respond even during a busy night of service, which was a huge help.