Upwork offers flexibility, credibility and trust to your outsourced workforce search
December 07, 2018
Upwork offers flexibility, credibility and trust to your outsourced workforce search
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Upwork
I currently use Upwork to outsource various marketing, sales and development tasks for several side projects. It's a great tool to find, vet and manage an outsourced workforce. Upwork saves a great amount of time that would be wasted searching and vetting potential contractors. It also makes it very easy to hold contractors accountable by automatically logging their hours, creating milestones and brokering payment activities.
- Ratings and reviews of outsourced workers help add credibility to your potential contractor.
- Payments via escrow once milestones are agreed upon and executed makes for a seamless transaction.
- The ability to filter on several dozen categories allows you to find the contractor with the precise skill set you are looking for.
- Searching for contractors could use some help as keyword search drives many applicants that are not qualified.
- Although the current filters are great, more precision could be added to drill down deeper into categories.
- When posting a job, the responses you get are canned from about 75% of applicants. It would be nice if Upwork developed a system to flag applicants that respond with the same verbiage to everyone.
- Positive ROI in the form of cheaper labor.
- Positive ROI in the form of quickly finding a consultant.
- Negative ROI in the form of wasted money on consultants that over-promise and under-deliver.