Upwork - Easy Freelancer Software
Updated September 13, 2021
Upwork - Easy Freelancer Software
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Upwork
Our organization's business model is based on a hourly service to our clients instead of a flat rate. Upwork has been a great tool in helping our business grow in client volume, since the large client base is built on trust by taking screenshots every 10 minutes. This proves to the client that we are working on them, and not goofing off.
- Periodic screenshots - Upwork takes screenshots every 10 minutes which the client can view and feel confident in progress that is being made.
- Upwork messaging - The desktop app, browser app, and mobile app all feature a messaging feature that lets you stay in contact with the client at all times.
- Time Zone sync - Clients are across multiple time zones and it gets confusing adding manual time if you forget to track time.
- Upwork takes a cut from revenue, but it's not devastating. After maintaining a large contract for a long time, that percentage they take is lessened.
- This percentage they take, however, makes us not want to add clients we find outside of Upwork to that platform.
- Harvest
Upwork is better in integrated messaging and keeping the client up-to-date with screenshots. However, the percentage that Upwork keeps from revenue is a big negative against Harvest, since you can just use email to communicate.
Do you think Upwork delivers good value for the price?
Yes
Are you happy with Upwork's feature set?
Yes
Did Upwork live up to sales and marketing promises?
Yes
Did implementation of Upwork go as expected?
Yes
Would you buy Upwork again?
Yes