Upwork Is A Freelancer's Dream
June 28, 2022

Upwork Is A Freelancer's Dream

Jackson Gordon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Upwork

As an agency, we use it as a way to find clients that need our specific set of Amazon seller skills. Once we find the client, we use it as a way of billing and invoicing them, which is all done through the platform. We also use it as a means of client communication through their chat and video chat features.
  • Provides means of easier communication and contract setup
  • Matches our skillset with people in need
  • Makes it easy to bill and invoice clients all in one location
  • They are really particular about not taking people off the platform, which can make things difficult during the initial meeting process if they want to know more about us or if they have trouble using the call features. It is understandable though, so Upwork doesn't lose the business off the platform.
  • Their calendar sync feature can be a little tricky and make it hard to schedule calls or meetings. I was able to figure it out, but it took me a bit.
  • I don't really like how you have to pay for connects when applying for jobs, but I understand why Upwork does it.
  • Contract setup
  • Internal billing system
  • Job marketplace can be broken down by skill set, so it is easy to find people or jobs that apply to your skills or needs.
  • We have gotten close to 50% of all of our clients through the platform.
  • Upwork backs the work done through the platform, so no matter what the client or person you are working with does, you get paid for the work that you do. You aren't left hanging after doing hours of work for a client and then never getting paid for it.
  • Made it easy to communicate with clients from different parts of the world and set up partnerships and agreements in an easier fashion. I would highly recommend it to anyone with a unique skill set.
Upwork is the best platform, in my opinion, at least for my area of freelance type work. They make it easy to find clients, set up contracts, and communicate regardless of time zone. We owe a lot to Upwork for the success of our team of freelancers and to our agency as a whole. Their rating system is awesome, and if you do good work, you get rewarded with more opportunities based on that rating. It's great!

Do you think Upwork delivers good value for the price?

Yes

Are you happy with Upwork's feature set?

Yes

Did Upwork live up to sales and marketing promises?

Yes

Did implementation of Upwork go as expected?

Yes

Would you buy Upwork again?

Yes

Honestly, I love Upwork. It has made it so much easier to find people that are looking for our skillset and get us connected in a way that is very easy. They also do a great job of vetting people who want to use the platform, so you know you are getting a real person when a job is posted or when you apply to a job posting.