Userbob is cheap, easy to use and fast to get data back
July 08, 2022

Userbob is cheap, easy to use and fast to get data back

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with UserBob

UserBob helps to get user feedback about websites, mobile web, and apps. We can understand how a new user feels when visiting our website for the first time which helps us improve the experience. It was very quick to get feedback from the users. We routinely are able to test new designs.
  • It is quick to get results
  • It was cheap to purchase
  • Its easy to use
  • user requirements are on the honor system
  • setting criteria is limited
  • simple front end
  • easy to use
  • quick to implement
  • fast to collect data
  • cheap
  • easy to use
  • allows us to move fast
UserTesting allows for better user segmentation that's not just based on the honor system of the user but UserBob is cheaper and it's quicker to get data back so it makes collecting data easy and fast so you can move quicker and experiment more. UserBob is great for a first audience or a general audience.

Do you think UserBob delivers good value for the price?

Yes

Are you happy with UserBob's feature set?

Yes

Did UserBob live up to sales and marketing promises?

Yes

Did implementation of UserBob go as expected?

I wasn't involved with the implementation phase

Would you buy UserBob again?

Yes

It lowers friction to gather user data and makes it easy and simple to collect so we can test things out and get feedback quickly to then make adjustments. If you require the ability to segment the user base based on more than the honor system and in more complex demographics, then this tool will not be able to support you.