Fast and Simple Product Testing Platform
Anonymous | TrustRadius Reviewer
September 17, 2020

Fast and Simple Product Testing Platform

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with UserTesting

UserTesing helps you gain valuable insight into products. This will let you know what is working and why it works, which in the end, helps create a better experience with the product. It is an easy way for your organization to test different products with different people in a fast and efficient way. With the right testing, you can avoid potential issues that could arise in the future, save time and money. We were able to use it to test a product for customers and to see how easy installation and following directions are. We took this feedback to change instructions to offer a better product experience.
  • Setup is seamless.
  • Simple and easy to use.
  • Tech check is automated
  • Support can be difficult to reach.
  • Software could be updated.
  • Basic Functionality, nothing complex.
  • Cost savings to test products before issues.
  • Faster to market, streamlines to test products.
  • Access different markets Faster.
It can be difficult to reach support and sometimes they might not be aware of the situation you are dealing with, so make sure to follow the instructions to avoid any potential issues.
Easy, clean interface, and simple to test products.
The testing allows us to speed up product testing and time to market, which helps improve ROI. Also, the platform helps reach different demographics a lot quicker.
UserTesting is easy to set up, fastest to implement, and easy to administrate.
It is a simple and easy to use system; the system will automatically walk you thru the tech check to ensure everything is working. The user experience is straightforward; you really cannot mess up or get confused through the prompts.