Overall Satisfaction with UserTesting
I just received approval from our stakeholders for a UserTesting license. This is the second time I have worked for a company and secured a user testing budget. This is by far one of my favorite tools for collecting user data. The quality of testers and the ability to run unlimited tests is really what sets UserTesing apart from other tools. The resources for learning and UserTesting CommUnity are also a really nice value add.
- unmoderated testing
- participant recruitment
- qualitative testing
- resources
- Moderated testing is not offered on the lower plans
- it is very expensive for a startup
- better payment options for smaller companies
- Increased efficiency
- Data backed decisions
- Less costly than a full-time staff member
I feel way more confident knowing something at a minimum has been tested for usability. We test everything from the copy on a web page to component styling and interaction patterns just to make sure it is intuitive. If I am ever unsure, I know I have the ability to test and see before we start coding.
The quality of testers is really the best out there and it's nice knowing I am paying one flat rate regardless of the number of tests or number of participants.