Improved Call Volume & Performance Tracking
August 16, 2021

Improved Call Volume & Performance Tracking

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with VanillaSoft

We utilize VanillaSoft in our sales department. It helps us standardize the way we contact current and potential customers while automating alot of the redundant tasks.
  • Automated sending emails.
  • Tracks contacts to customers.
  • Leaving voicemails using VM-Drop.
  • Simplify creating weekly reports for management.
  • Enable the use of multiple outbound email addresses.
  • Increased productivity.
  • Improved ability of management to track productivity metrics.

Do you think VanillaSoft delivers good value for the price?

Yes

Are you happy with VanillaSoft's feature set?

Yes

Did VanillaSoft live up to sales and marketing promises?

Yes

Did implementation of VanillaSoft go as expected?

Yes

Would you buy VanillaSoft again?

Yes

It's well suited for high volume cold calling in call centers.