Powerful Incentive Compensation Tool
March 13, 2021
Powerful Incentive Compensation Tool
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Varicent Incentive Compensation Management
Currently we are using Varicent for managing the sales and partner compensation for quite long. Varicent has been able to make the complex calculation easier to understand for the sales community which helps sales to focus on the core job they have rather than understanding the complexity of the calculations/ Incentive plan.
- Ability to do the backdated changes for the months which are locked to compute the amount accurately
- Inquiry management features helps to track the sales inquiries timely and within SLA
- Scenario creation for Simulating the data so that we don't need to create the complete calc or run a parallel model
- Enhanced reporting features and ability to easy customization of reports
- Selection criteria level has some limitation while raising the inquiries, it will be good to have if we have multiple level selection joined together
- V9 was having the ability to sideshow the tables while in V10 we need to open it in different tab
- Health dashboard suggest which calc has problem, if it also recommend way to optimize the calc will be really helpful
- The computation time has really helped Operations team to manage the request across various time zones.
- The accuracy on commission calculation has resulted in low inquiries by sales
- Helped in automating manual reporting from excel to Web directly
During the year migration, we faced some issues where the calculations were stuck and we had to cancel them multiple times. This was highlighted to the CSM, who with the help of the support team analyzed the issue in real quick time with the Cloud team and helped in smooth migration timely