Varicent - A good product with huge potential
March 22, 2021

Varicent - A good product with huge potential

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Varicent Incentive Compensation Management

Varicent is the enterprise tool for processing variable incentive for Amex Sale / Tele-Support colleagues. Currently it is being used by ~10K users across Amex and we have a goal to expand it further. It is being used by multiple BUs across the organization.
  • Flexible Design - a lot of freedom to the developer
  • In-Built Reporting tool - Presenter Reports
  • Easy to manage Data Structure
  • Decent reporting capabilities
  • Workflow Management
  • Query Management
  • Flexibility in Report Development
  • What - if analysis
  • Developed data transparency.
  • Reduce manual error.
  • Reduce operational manual effort.
Varicent is doing extremely well with a couple of sharp edges to work through.
Throughout it has been exceptional.
The product is scalable, but there could be some performance issues.
Varicent was pre-selected before I joined the organization.
1. Very well suited for organizations where compensation plans are complicated and need to go through frequent changes.
2. Might be a challenge where a huge data set needs to get processed. In that case, user has to go for add-on services like PPO offering.

Varicent Feature Ratings

Sales compensation plan creation
Complex sales crediting
Sales compensation process automation
Incentive auditing/regulation compliance
Sales compensation dashboards & forecasting
Incentive modeling
Agile incentive strategy
ICM mobile visibility