It just does everything you need it to!
January 13, 2020

It just does everything you need it to!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Veeam Backup for Microsoft Office 365

We use Veeam Backup for Office 365 across our whole organization, supporting multiple different businesses all over the world. It's easy to use and is a single pane of glass that meets all of our business requirements. We are able to restore data simply and easily, at any time we need to without having to worry about any overheads once it's in place.

Pros

  • Great support - Always quick and helpful to respond to any issues.
  • Simple intuitive interface to use that anyone can pick up.

Cons

  • Ability to be able to backup directly to Azure Blob Storage.
  • If a user leaves the business, they still consume a Veeam license until you manually exclude it from the job.
  • Our overall use has been fairly minimal as it's not a common occurrence for users to need their data restored so ROI may not be that great. However we know that the product works should we ever need to as per our regular testing
  • Our objective was to have a simple, easy to use tool, that any members of our team could pick up and use without any training, which is what this product has helped us achieve.
Microsoft tools don't have an automated/OOB backup solution so we needed an alternative because users are always prone to delete their own data. It also helps if a user intentionally deletes any data if they have something to hide then you can simply go back to an old backup and see that there has been data deleted so it works well from an HR point of view too.
There are no problems with how to use this product. I've introduced the product to many of my team members (many of who have never used a Veeam product before) and left them to it. They were able to simply pick up the product and restore any data or emails without any issues or minimal supervision.
We have benefited from this feature when one of our accounts was compromised via a phishing attack. The hacker had managed to gain access to the user's mailbox and was deleting emails when they were pretending to spoof one of our users. As they weren't deleting the emails right away we were able to restore the emails that were being deleted from the hacker once they had been initially backed up.
It makes things easier and saves on storage when you can restore a file to its original location as you don't have to save it to the local server first, and then copy + paste to the original location, as well as not having to find the location too, so it saves a lot of time. It's also handy being able to restore directly to a .pst file too, particularly when we've had users who need access to a leavers mailbox, (and now doesn't exist in Office 365) so it's handy for retention purposes.
Great support - always quick and helpful to respond to any issues. It has a simple intuitive interface that anyone can pick up.
We've always had fast, quick responses and resolutions whenever we've had a problem with the software, whether it's a P1 or a P4 issue and the issue is almost resolved almost immediately by the first response.

Do you think Veeam Backup for Microsoft 365 delivers good value for the price?

Yes

Are you happy with Veeam Backup for Microsoft 365's feature set?

Yes

Did Veeam Backup for Microsoft 365 live up to sales and marketing promises?

Yes

Did implementation of Veeam Backup for Microsoft 365 go as expected?

Yes

Would you buy Veeam Backup for Microsoft 365 again?

Yes

It's ideal for small/medium business environments, as it's simple to use, easy to configure, and simple to restore. I can't think of any scenarios where it would be less appropriate because it just works as we would like it to work. Within a few clicks, you can restore a whole mailbox, OneDrive, or SharePoint library and have your data back quickly

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