Average MSP version of Veeam setups
May 17, 2022

Average MSP version of Veeam setups

Josh Sauer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Veeam Backup & Replication

Overall Satisfaction with Veeam Backup & Replication

We have a few clients who use Veeam Backup & Replication for their Hyper-V environments. The client in question uses it to backup their primary business and financial information for clients who rely on them to provide accurate tax and accounting information.
  • Virtualized workloads
  • Endpoints and physical servers running Windows & Linux
  • In addition to back up, we also replicate some of these workloads
  • Automating test restores to validate recoverability
  • Failover or recovery scripts/plans for orchestrated recovery
  • Data is moved to our offsite colocation for quick recovery should it be needed.
  • Reporting of issues with backups could be better.
  • The ability to see why a backup failed could be improved.

Do you think Veeam Data Platform delivers good value for the price?

Yes

Are you happy with Veeam Data Platform's feature set?

Yes

Did Veeam Data Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Veeam Data Platform go as expected?

Yes

Would you buy Veeam Data Platform again?

Yes

We currently have 3 sites out of 70 that utilize Veeam Backup as our primary product has been from another vendor. While I like Veeam and want to use it more, I am finding that there are hardware or other solutions (e.g. Datto, Unitrends, etc.) that do the job as well, or better than Veeam in many circumstances. I do, however, recommend Veeam when we need to control where the backups are replicated to, as this is one area where the software excels.
  • none have been utilized so far, so I cannot comment.
This question is not applicable. We have neither deployed nor removed Veeam from any client, but have simply inherited the environment from others. In a previous position, Veeam was the standard for our company, and therefore I was required to use it and learned that it can be quite helpful for the right situations.
We do not use Veeam's cloud infrastructure, nor do we use their partners. Instead, we have opted for our own colocation services as they are much less expensive that most Veeam partners and give us full control over our disaster recovery sites, should we ever need to use them. While I know of many partners to Veeam, I have yet to find one that can actually provide better service than just building a mid-range server and putting it into a colocation so that it's available when necessary. Most partners want to charge both storage fees and ingress/egress, while most colocations will accept your hardware and only charge for the space in their rack.
We do not have any need for the functionality requested as all our data resides on the servers we control and are backed up to a colocation should there be a failure. We are a fully virtualized environment in this regard.
I think the only real issues with giving Veeam a 10 is that the resources taken by the VSS processes, as well as the toll taken on a host are hard to rationalize. We have seen issues with hosts being brought to sub-optimal performance while a backup is taking place. We have also seen hosts that take longer to backup their guests because the resources are over-utilized, especially for management and disk access.