Used to be great, but be careful now
February 03, 2021

Used to be great, but be careful now

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Verizon Connect

It is used by our service technician department to track vehicles for dispatching and scheduling
  • It works sometimes
  • Overpriced
  • Delayed or inaccurate tracking
  • Poor support
  • When it worked before, it was great for keeping us on time and routing
  • With the current service it has been pretty pointless as we cannot trust the service
We did not go with Azuga, but we are with OneStepGPS and it has been great. They are much easier to work with, their GPS detail has been fantastic, and the pricing is more on par with the rest of their competitors.

Do you think Verizon Connect delivers good value for the price?

No

Are you happy with Verizon Connect's feature set?

No

Did Verizon Connect live up to sales and marketing promises?

No

Did implementation of Verizon Connect go as expected?

Yes

Would you buy Verizon Connect again?

No

I would not recommend it to anyone I liked or disliked. The service has gotten terrible and they refuse to work with us.