Vertex Review
January 07, 2022

Vertex Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Vertex Indirect Tax O Series

Overall Satisfaction with Vertex

We use Vertex for US sales tax and for filing US sales and use tax returns.
  • Ability to automate consumers use of tax
  • Importing/exporting of tax data
  • Vertex deals with complex tax cases for business efficiency
  • The customer support needs some improvement for ease of use
  • Some rules do not work correctly
  • Vertex allows tax computation for complex taxes, where minimal efforts are used.
  • Tax accuracy
Vertex has advanced mechanisms that ensure the right computations or procedures are followed to bring tax accuracy. For instance, Vertex has deployed advanced technology, which automatically computes the required tax obligations. It also integrates with other billing systems, which improves the efficiency of the software. Vertex has available tax options for many countries, which increases its reliability and accuracy.

Do you think Vertex delivers good value for the price?

Yes

Are you happy with Vertex's feature set?

Yes

Did Vertex live up to sales and marketing promises?

Yes

Did implementation of Vertex go as expected?

Yes

Would you buy Vertex again?

Yes

Vertex deals with complex tax computations, more so the sales and VAT taxes for companies. It supports complex transactions and high-volume computation for business sales tax. They offer reliable and updated tax content that is industry-specific. They have put technology at the forefront, which lets us set up custom taxability and automate exceptions management for every purchase and sales transaction.

Vertex Feature Ratings

Sales and Use Taxes
8
Cross-border Taxes
7
VAT / GST Taxes
8
Geolocation for Tax Assessment
8
3rd-Party Software Integrations
8
Tax Data Reporting
8
Compliance Administration Management
8
Tax Exemption Processing
8
Tax Document Management
8
Complex Tax Scenario Management
8