Vertex is user friendly and for tax purposes who doesn't want easy and friendly?
April 01, 2022
Vertex is user friendly and for tax purposes who doesn't want easy and friendly?
Score 10 out of 10
Vetted Review
Verified User
Software Version
Vertex Indirect Tax O Series
Overall Satisfaction with Vertex
Vertex manages/allocates the tax rate for our retail shops in the US and Canada.
- identifies tax free holidays
- identifies correct state taxes
- automatically calculates taxes per purchase in our stores
- occasionally going offline
- faster customer service on weekends
- more user-friendly guidelines for our seniors on our retail teams that are not as savvy on IT
- No negative impact this simplifies transactions for our stores
- keeps our clients happy knowing they are being charged correctly
- Ease-of-Use
Its automatic calculation is the single most important factor, unless offline, all our stores have to do is hit a refresh button, and the tax is calculated. It's that easy.
Do you think Vertex delivers good value for the price?
Yes
Are you happy with Vertex's feature set?
Yes
Did Vertex live up to sales and marketing promises?
Yes
Did implementation of Vertex go as expected?
Yes
Would you buy Vertex again?
Yes