Oracle Cloud Implementation
October 28, 2019
Oracle Cloud Implementation
Score 9 out of 10
Vetted Review
Verified User
Software Version
Vertex Indirect Tax O Series
Overall Satisfaction with Vertex
Most recently implemented for a client going through an Oracle Cloud implementation. First release covered six countries including the US.
Pros
- tax determination in the US
- OOTB mappings using the standard API
Cons
- International taxability and providing international taxability matrix
- partnering with Oracle to resolve communication issues - i.e. PTDE process for batch
- Even though some fields are listed in the standard API, data doesn't always make it into Vertex - i.e. confirm all fields in documentation
- Requires less time to reconcile
- Product Features
- Product Reputation
Single most important factor for the client was to choose a vendor that could provide a single tax solution for all POS, Ecomm and ERP platforms as the client is in the retail industry.
Vertex stacks up very well on the US sales and use tax side. The level of detail in the tax rates is unmatched.
Ben Craven was the PM from the Vertex side. Working with him was great experience as he was very knowledgeable about the product and was able to gather his team to resolve infrastructure issues we were facing. Also really good with escalating resolutions for Oracle bugs we discovered along the way.
- Oracle Cloud
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