Vertex is THE solution for leasing
October 29, 2019
Vertex is THE solution for leasing
Score 10 out of 10
Vetted Review
Verified User
Software Version
Vertex Indirect Tax O Series
Overall Satisfaction with Vertex
Vertex O is being used to tax our leasing transactions. The parent organization uses Avalara to tax. Vertex allows us to direct how the complex leasing transactions are taxed.
Pros
- It is easy to find taxability categories that match our business - the descriptions are helpful to determine which to select.
- The taxability analysis is helpful for determining how a particular transaction/product will tax in each state - we use it to supplement our tax research.
- The xml files are easy to follow and helpful when using the transaction tester. This helps when trying to troubleshoot why we aren't getting the expected results.
Cons
- Everything requires a click - it would be nice to be able to hit 'enter' to save or select.
- Vertex takes the decisioning off the user and provides consistent responses reducing our potential audit impact.
- Exemption certificate manager allows us to easily provide support to an auditor.
- usability
- product reputation
Since Vertex was compatible with our new ERP, Leasewave, it was the taxing solution that made the most sense to us. It was the most reliable option we had available and still is!
- Avalara
Vertex has rules and configurations specific to the leasing industry making it superior over Avalara.
- Researching taxability using the Taxability Categories
- Easily reviewing all transactions over a period of time to determine where there might be issues.
Over the years we have had a few instances where we weren't getting the tax results expected. The support has been great at times with clear answers on how to get the results we want; however, we are often faced with support not understanding our issue or how to fix it. When they are able to give a clear answer as to why our issue is occuring, it is wonderful!
- Odessa's LeaseWave
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