Vertex O Series Review
November 01, 2019
Vertex O Series Review
Score 8 out of 10
Vetted Review
Verified User
Software Version
Vertex Indirect Tax O Series
Overall Satisfaction with Vertex
Our company is currently using Vertex across the entire organization for sales, purchases, and exemption certificate management. Vertex enables us to maintain all of our tax data across multiple divisions and companies quickly and accurately.
- Customization
- Research
- Connectivity with systems other than SAP
- Excessive clicking in UI
- Vertex O Series has reduced our audit exposure.
- Product Features
- Prior Experience with the Product
- Existing Relationship with the Vendor
We've had Vertex O Series for over 10 years. Switching systems at this point would be more costly and disruptive than staying with Vertex.
The on-prem availability of Vertex offers more security.
- We have not yet used Vertex beyond its basic system.
Vertex support should realize that not all customers are strict retail customers. Many companies use Vertex because their industry taxes are a little more complicated and as such, one solution or answer does not fit every company.
- Oracle
- APEX