Very easy to use and very impactful for our sales and marketing strategies!
Updated January 18, 2023
Very easy to use and very impactful for our sales and marketing strategies!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Vidyard
Vidyard helps us connect with our customers and prospects in a very profound way. This is such a needed product now more than ever. We live in an age where email inboxes are way too cluttered and people hardly ever answer their phone if they don't recognize their number. Vidyard truly helps you stand out compared to other old-school sales teams. We use it for both outbound and inbound marketing/communication/sales reach-outs. It's helpful for every step of the process. Getting someone interested in attending a demo, following up with them after a demo, thanking them for signing up, and following up with them after they go through implementation to see if there are any other products that they could benefit from using.
- It's easy to use on the chrome browser extension. I can quickly record videos to send to both other teammates, prospects, and customers.
- It's very helpful to see if a video has been watched and how much of the video was watched.
- It's easy to embed videos into emails.
- It's easy to record one video to use for many different prospects/customers.
- Sometimes the chrome browser doesn't work. I occasionally have to quit chrome and relaunch it. Seems to only be an issue on my second screen not on my regular laptop.
- It would be awesome if there was some sort of onboarding library on how to use all of the functionality. Our rep helped us get started with Vidyard a long time ago, but now we have many new team members who we have all hired remotely. Our team definitely doesn't use the product to its fullest capacity
- It would be nice if the videos could have some sort of quick survey afterward. Ex: a prospect watches a video and answers a couple of questions afterward.
- Chrome Extention for quickly recording videos
- Automated emails that trigger when someone has watched your video
- Being able to embed videos into emails for outbound campaigns
- Higher open and click rates for emails
- Higher engagement for prospects post discovery call and post demo
- Saving us tons of time by gathering who has clicked/watched videos and focusing on calling them instead of randomly calling people throughout our thousands of leads
Vidyard seems to be the easiest to use especially for our sales teams. Our Customer Advocate and Implementation Teams do use CloudApp. It seems similar, but less applicable for sales. Vidyard has awesome Salesforce and HubSpot integrations!
Do you think Vidyard delivers good value for the price?
Yes
Are you happy with Vidyard's feature set?
Yes
Did Vidyard live up to sales and marketing promises?
Yes
Did implementation of Vidyard go as expected?
Yes
Would you buy Vidyard again?
Yes