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An excellent resource for the Construction Community
January 21, 2020

An excellent resource for the Construction Community

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Viewpoint Spectrum

Viewpoint Spectrum is being used across our office to manage AP, AR, and project management. We use Spectrum to analyze project budgets to make certain we stay on track and we are warming on custom reporting for historical data analysis. We are also using Spectrum to monitor subcontractor safety and insurance compliance.
  • Spectrum has excellent customer support and actively engages in seeking and implementing consumer feedback.
  • There are many options to assist in customizing your data analysis tools to fit your needs.
  • There is very little flexibility when dealing with data entry errors. Several steps are typically needed to make corrections.
  • The conversion out of our old system into Spectrum could have been much smoother.
  • Improved cost reporting and budget management
  • Presently developing custom Projected Cost Analysis reporting
The customer service team has been excellent - good response times, polite, professional, and always willing to work hard to solve any problem that comes along. We have had several unique problems that the support team didn't know how to fix right away but they immediately put together a team to solve the problems at hand.
If by ease of integration with other products is the intended question, then this does not apply to my company.

If this is about how easy was it to transition into using Spectrum, then I would say that the process could afford to be improved. The initial conversion was messy and there is still data that unusable for us.
Data reporting and analysis is significantly better and more customizable in Spectrum than in QuickBooks. Spectrum allows multiple users to review data entries before finalizing which improves accuracy in reporting and budgeting. Spectrum also has a more robust set of tools for reviewing Job Cost History data and project profitability analysis.
Spectrum is well suited to the construction industry. The budget creation and monitoring platform mirrors the AIA contract document process. However, not all companies will need all modules. For example, the Purchase Order module might be better suited to a vendor than to a general contractor and the Inventory Tracking might be better suited to a larger company than to a smaller one.