A very good move for us
January 24, 2020

A very good move for us

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Viewpoint Spectrum

We use it across all departments so things are seamlessly integrated. It gives a one-stop, all-encompassing environment to manage jobs and the company. We can move a project through its life cycle integrating the various modules. They are all still linked to a spiderweb-like view of the project that can be seen and managed.
  • Very customizable.
  • The support system is very helpful.
  • Some reporting is too limited. Having to go to crystal reports to get common information.
  • In the payroll module, there is no way to generate a report of only vacation/sick time allotted and used. You have to download all the time card history, then sort out what you are looking for.
  • I don't have exact figures, but we've seen many processes streamlined and more accurate. Based on that, I can see significantly less time required to handle things.
The support staff is very knowledgable and patient. They will follow up with me after larger problems to make sure I got what I needed.
It's a very large program, so it took a long time to get it set-up and running.
It's well suited for multiple users to work from various locations at the same time on the same things.