Vimeo Review

I have been with Vimeo OTT Enterprise for more than a year. In my experience, they delivered Apple APP and Android App for our channel 6 months after signing the contract agreement. It was my understanding that this should be 3 months per contract, however, they never apologized or reimbursed us for the delay.

After launching our app, we figured out our account was missing Tv apps and in my opinion, we were losing a lot of customers. We shared our frustration with our Account manager who advised us to add TV apps. We shared our audience and limited budget which only can cover 2 additional services and we have to choose the apps carefully.

The Vimeo A.M. convinced us to go with Android TV and Apple TV service. It is my belief that the Vimeo OTT Account manager hid sensitive information from me and encouraged my company to sign a contract for 2-years with the following service: 1- Apple IOS App, 2- Android app 3- Apple Tv 4- Android TV, knowing our target audience is in Europe and Middle East. In my experience, after we signed and paid, they disclosed the following information: Apple TV and Android TV only cover 17% of our market audience while Taizon OS and RUKU operating system would have covered 60% of our market audience. Then they request $$$$$ to add these services to us.

In my opinion, I believe we were tricked by this company and wasted our investment without any apologies or reimbursement. [Redact] I requested the recorded Zoom video and they said supposedly they deleted them