Overall Satisfaction with Vimeo Pro
We use Vimeo as the primary video publication across the whole company, but we mainly use it in the Video department. It is very convenient when sharing the videos with the audience and using the videos on the website. We have separate albums for each of our clients and we can privatize the video as needed. As a digital marketing company, we have to make sure we provide the videos efficiently and in high quality and Vimeo allows us to achieve that, we can upload larger files as well. We also have to provide the stats for each and every video we publish to the clients. And in Vimeo, we can get the views, impressions and the source each video was viewed, which is great. The amount of customer support is also great whenever I do come across any issue, I contact them and get a response shortly. I have come across some issues when deriving older stats for video but got the issues resolved by contacting the support. Sometimes there are streaming issues, but they are usually resolved using different browser.
- Increased storage space is definitely a plus.
- Definitely more secure, than other video sharing platforms.
- I love the auto-expiring links that we can share with clients on limited time offers.
- Downloading the videos are very convenient compared to other video sharing platforms.
- The Vimeo videos do not appear on search engine results, it would be better if search engines can find them.
- The search option can be made better. Looking up for old videos are a hassle sometimes.
- Can have CC autogeneration option, it would be better.
- We have been receiving positive feedback on video streaming after we started using Vimeo.
- We have to ensure the video links are shared on the social media platforms to get necessary exposure.
YouTube was the platform we primarily used previously, after having restrictions and having locked out of a couple of accounts we needed a better platform. We also lost some of our videos. We also have an internal app to track client videos and Vimeo supported it better. With the increased storage and the number of videos we create, we decided Vimeo would be better.