Lie to get you to buy

They will say what they need to get you to sign!

The product was completely misold to our company. We were told candidates could input their availability and that our users could then search jobs against when our candidates are available- pretty basic stuff. However, on our system it would not work. Vincere were given 6 months to get the issue fixed but admitted they were unable to. While they tried to fix it, we were left without a system to record when our candidates were available and spent a lot of time (and money) trying to keep manual records of this. Having stated they could not get this part of our system (the most important feature) working, we requested a refund and to exit our contract. Vincere became rude in manner, just quoted contract at us and refused to refund any money! We will never go back to them and would recommend others avoid...their marketing is good but don't be fooled the basics don't work!