Vista Reports: Functional and Robust!
Updated March 04, 2024

Vista Reports: Functional and Robust!

Andy Gagliardi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Viewpoint Vista

Vista by Viewpoint is being used across our
entire company. Our accounting department uses it for accounts payable,
accounts receivable, payroll, financials. Our contracts department uses it for vendor
master records and audits of master file agreements and individual contracts. Our
purchasing department uses it for the purchase orders. Our human resource
department uses it for safety training tracking, onboarding, employment
history, salary history, employee turnover analytics, benefit selection history,
vacation scheduling and tracking (in conjunction with our payroll department) and general record keeping. Maintenace uses it for master
equipment file, equipment maintenance history, preventative maintenance
scheduling, parts and component orders, and work orders. Fleet operations use it for milage tracking, fleet management
and asset tracking. Equipment services use if for fleet maintenance management
and general maintenance tracking. Operations use it for job costing,
project management, and projections.
  • Lots of useful reports out of the box.
  • Ease of use and navigation.
  • Ease to modify existing reports to fit your needs.
  • Very easy to customize
  • Support can take some time to get back with you, but they are currently working on that.
  • The knowledge base is a real mess, unorganized, and it's sometimes hard to find the answers you are looking for.
  • Gaining the ability to manipulate reports in-house has saved us a great deal of money.
Vista by Viewpoint is easy to integrate with.
We use the auto import feature quite extensively to allow us to me data from
one system to another with human interference and little maintenance involved.
We do have some systems that we have directly connected so that the flow of
data can happen at scheduled intervals.

Do you think Viewpoint Vista delivers good value for the price?

Not sure

Are you happy with Viewpoint Vista's feature set?

Yes

Did Viewpoint Vista live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Viewpoint Vista go as expected?

I wasn't involved with the implementation phase

Would you buy Viewpoint Vista again?

Yes

Vista by Viewpoint is well suited for companies that are looking to be able to drill down and run reports right out of the box. There are hundreds of standard reports that allow you to drill down into pretty much anything you want to query. The ability to easily modify these reports also helps to get a custom feel that we have grown to like.

Vista Feature Ratings

Accounts payable
10
Accounts receivable
10
Journals and Reconciliations
10
Configurable Accounting
10
Standardized Processes
10
Billing Management
8
Cash and Asset Management
9
Travel & Expense Management
8
Budgetary Control & Encumbrance Accounting
9
Period Close
9
Pricing
9
Order entry
9
Cost of goods sold
9
Order Orchestration
9
Pay calculation
9
Benefit plan administration
8
Direct deposit files
9
Dashboards
7
Standard reports
10
Custom reports
10
API for custom integration
9
Plug-ins
9
Role-based user permissions
10
Task Insight for Project Managers
9
Project Mobile Functionality
9
Contract Authoring
9
Contract Repository
9
Requisitions-to-Purchase Orders Integrated
9
Supplier Management
9
Not Rated

Vista Support

If you have a simple question that can be answered at a level one, then the support is very helpful. If you have more challenging issues/questions it can take several weeks before you hear from anyone.
ProsCons
Problems get solved
Kept well informed
Support cares about my success
Quick Initial Response
Slow Resolution
Poor followup
Escalation required
Yes we pay for support and updates.
Yes - We reported a bug and it took several months to get it fixed and many level of support.

Using Vista

The overall usability of Vista is great. The software is pretty easy to follow along with processes as workflows. The one major drawback for me is that there are many different ways to to complete the task at hand. I understand that this is a feature that comes with a software that allows you to customize to make it what you need it to be, but there is no clear overall process workflow on specific tasks.
ProsCons
Like to use
Relatively simple
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Difficult to use
  • Report Generation
  • Report Customizations
  • Form Customizations
  • Workflow processes