Item: VNC Connect
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

The VNC Connect is used within certain departments, especially the IT department. With the tool, it can allow anyone to remotely support anyone anywhere. This helps to increase the support level and user satisfaction. As the pandemic is not going anywhere, screen sharing and remote support tools have been giving a lot of convenience and happiness to corporate users.

Pros and Cons

Screen sharing
Remote desktop
File transfer
File sharing

Mobile support.
Able to remote desktop using smart devices.
For connection support.

Most Important Features

Screen sharing
Remote desktop
File transfer
Chat

Return on Investment

Save time.
Support at anytime anywhere.
It can be set up swiftly within minutes.

Alternatives Considered

TeamViewer

VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.

Key Insights

Do you think VNC Connect delivers good value for the price?

Yes

Are you happy with VNC Connect's feature set?

Yes

Did VNC Connect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of VNC Connect go as expected?

Yes

Would you buy VNC Connect again?

Yes

Other Software Used

TeamViewer, Microsoft Teams, LogMeIn Pro

Likelihood to Recommend

There were times where I was traveling to other countries before the pandemic, I was outdoor and not in the office, I did not know VNC was used by the support team at another country, I was guided over the phone to install the tool and once the support team able to gain access to my laptop, just a few clicks and the issue has been resolved and I'm a happy man to meet the customer. All these only took about 5 minutes to set up the tool remotely.

VNC Connect requires zero training and everyone will know how to use it instantly!

Overall Satisfaction with VNC Connect