The Orange Carrier in VoIP Remains Relevant
February 17, 2017

The Orange Carrier in VoIP Remains Relevant

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vonage

Vonage is being used as a communication facilitator between 2 offices located in separate counties. We depend on the reliability of VoIP and the clear transmission of voice using a landline functionality and not necessarily through the PC (like in other applications). We like the ease of use and the fact it's a recognizable brand (now used and functionally affordable on LinkNYC payphones on Broadway). We wonder at times how it will fair in the new roll-out of Amazon Chime with Vonage for Business built in. However, it sounds like it will always fair well on 2 mobile phones if installed on both to enhance communication even if the countries varied. The call will always be a local call.
  • Local U.S. Call anywhere in the United States or outside.
  • Reliable lines even if Caller is Overseas travelling with the use of a Mobile App.
  • Monthly recurrent charge with functionality that can be used on the Go.
  • Ability to be used with Video with Wi-Fi functionality with a Video Feed
  • Ability to be used on a 12-month agreement with less recurring charges compared to competition.
  • Ability to be used with a Complimentary video handset phone bundled in to remain competitive?
  • Perhaps there could be an added iWatch App that pulls video off VoIP?
  • Constant contact with other important business connections on a daily basis.
  • Reliable phone connection
  • AMEX billing | Recurrent basis
Vonage turns out to be a company who has leveraged its long-standing reputation to keep pricing costs down and initial sign-up costs down to acquire new customers.
Clear voice line are preferable. However what makes it more competitive if it can compete with Rebtel on a specific price point subscription.

Vonage Business Communications Feature Ratings

Hosted PBX
1
Directory of employee names
6
Answering rules
4
Call recording
4
Call park
4
Call screening
4
Message alerts
4
Mobile app for iOS
10
Mobile app for Android
10