Vonage Review
January 15, 2020

Vonage Review

Johann Davila | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vonage Business Cloud

Vonage Business Cloud is being used by most of our organization to help with softphones. It has helped with not being able to book a room that had a hard-line phone in there and now anyone can take a call from their personal device or computer regardless of where they are.
  • Soft phones.
  • Admin console.
  • Spam calls.
Vonage Business Cloud support has been amazing from the start. From helping with training and set up, to any other questions we've had on how to do things. They are readily available and quick to respond when help is needed. I appreciate the quick and responsive time the support team strives to make happen.

Do you think Vonage Business Communications delivers good value for the price?

Yes

Are you happy with Vonage Business Communications's feature set?

Yes

Did Vonage Business Communications live up to sales and marketing promises?

Yes

Did implementation of Vonage Business Communications go as expected?

Yes

Would you buy Vonage Business Communications again?

Yes

I highly recommend Vonage Business Cloud for any office to help with users having softphones and not having to give out the personal number. The only reason why I didn't give it a 10 was because all users got a huge influx of spam calls when we transitioned over. Overall, it has made a huge impact for all users.