AuthPoint for Everyone
Overall Satisfaction with WatchGuard AuthPoint
WatchGuard AuthPoint is used company-wide, helping to improve security. This helps us to make sure that client and company data is secure.
- Integrations with SSO for websites.
- Integrations with LDAP.
- The ability to allow a department (IT Support) a general MFA for multiple users.
- Navigation on the cloud to be easier.
- Using it to sell it.
- Duo Security and Authy
WatchGuard App for AuthPoint is almost universal and can be used for the Duo and Authy for most clients to have one MFA app on their phones.
The installation of WatchGuard AuthPoint is very easy and straightforward.
All of the users in this environment and client environments really like the speed at which the AuthPoint app does its push.
Our IT department now can service the clients faster, and the end-user is having a better experience.
Do you think WatchGuard AuthPoint delivers good value for the price?
Yes
Are you happy with WatchGuard AuthPoint's feature set?
Yes
Did WatchGuard AuthPoint live up to sales and marketing promises?
Yes
Did implementation of WatchGuard AuthPoint go as expected?
Yes
Would you buy WatchGuard AuthPoint again?
Yes
Using WatchGuard AuthPoint
48 - Finance, Technical, Service, Production, Warehouse, C-Suite
2 - To support WatchGuard's AuthPoint, I can have my level 1 support techs do the implementation and ongoing support. This product is very easy to install and maintain using the WatchGuard Cloud Portal.
- protecting access to the desktop of the laptops and desktops of all the users
- onsite techs having their laptops on site
- remote management of client servers and networks
- SSO logins for website for C-Suite
- protecting the cloud based Nerdio and Azure
- protecting AWS
Evaluating WatchGuard AuthPoint and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
- Existing Relationship with the Vendor
- Positive Sales Experience with the Vendor
- Third-party Reviews
We got this using the NFR product and evaluated it. The easy of use and protection is far superior to other products in the marketplace.
I have clients using RSA and after a demo and trial for them on the AuthPoint, they switched and are happier with this product over RSA.
I have clients using RSA and after a demo and trial for them on the AuthPoint, they switched and are happier with this product over RSA.
I would not change any of the evaluation processes.
WatchGuard AuthPoint Implementation
- Implemented in-house
Change management was minimal - Getting the users to accept the email and install the app on their phones was the hardest part of the installation
- users accepting the email and making sure it was not Phishing
- users installing the app on their phones / forgetting their apple password to install the app
WatchGuard AuthPoint Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No - We are a gold partner with WatchGuard and have certified techs on staff
We were having an issue with the group settings and WatchGuard was able to remote in and train us on the proper settings that we missed.
Using WatchGuard AuthPoint
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- push notifications
- one time authentication
- none
- none
Yes - Authpoint app is very easy to use and is universal for other online MFA apps