AuthPoint solution it's the best and easy solution to MFA secure.
Updated November 28, 2022

AuthPoint solution it's the best and easy solution to MFA secure.

Bruno Maio | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with WatchGuard AuthPoint

I use the authpoint solution to access workstations, access VPN services, and access some internal web applications. The solution is very user-friendly to deploy and use. All the configuration is done in the Cloud portal. I have about 50 users, and all these users need the authpoint solution to authenticate to use Windows Logon, VPN access by RADIUS and we have integrated some web portals with SAML to authenticate with authpoint. In the last year, the solution gained several security components, the authpoint risk framework allows to specify network location to allow or block access in some networks with or without MFA, Geolocation to allow or block access from countries, and time to allow access without MFA in specific hours.
  • Windows Logon MFA for Windows.
  • SAML Integration.
  • Policy Creation.
  • Password management.
  • More tools in risk framework like multiple options.
  • User-friendly tokenless.
  • Secure the access only to trusted users.
The implementation process it's must easy. The management and the cloud platform it's more intuitive. And Swivel needs a physical appliance in the data center location, it's more one hardware to manage. The only positive functionality it's the user-friendly tokenless Swivel solution, the user doesn't need to have a token.
It is quite comfortable for any technician who is anywhere to be able to access the cloud management console and carry out their tasks in a simple and practical way. The fact that no hardware is required is a fantastic advantage as it is less physical equipment that has to be maintained.
During the process of assigning a token to a user, an email is automatically sent via Watchguard Cloud with all the necessary steps on how to install the mobile application and how to activate the token. It's quite intuitive and easy and the users can validate the token without support.
The SSO process is not itself the best tool. The SSO authentication process only works after authenticating to the watchguard portal does not use windows authentication.

Do you think WatchGuard AuthPoint delivers good value for the price?

Yes

Are you happy with WatchGuard AuthPoint's feature set?

Yes

Did WatchGuard AuthPoint live up to sales and marketing promises?

Yes

Did implementation of WatchGuard AuthPoint go as expected?

Yes

Would you buy WatchGuard AuthPoint again?

Yes

We use the solution to secure the windows logon process in all workstations, to secure the access to VPN service from RADIUS authentication, and to secure some internal web portals by SAML integration. It's a good improvement to have a user-friendly tokenless solution because some users dislike using a token.

Using WatchGuard AuthPoint

50 - The roles of the 50 users are varied, we have first line and second line support users, we have IT consultants, commercial area.Basically all our users have to log in with Authpoint, so the various areas of the company use this tool. They can't access workstations without having it.
2 - The solution is very very easy to manage, currently in our company we have two employees certified in Watchguard MFA Authpoint and these two users are responsible for managing the application, new implementations or features and at the level of end-user support.
For 50 end-users, we don't need more users.
  • Workstation Authentication
  • VPN Authentication
  • Authentication in developed internal web applications
  • Centralized use for multiple customers
  • Authentication with user query in AzureDA
  • Microsoft Office 365 Authentication
  • SAML Intgration
Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.

Evaluating WatchGuard AuthPoint and Competitors

Yes - In the past we used to use the SwivelSecure solution, in the Appliance solution. The Authpoint solution has the great advantage of being cloud-based, which means we don't have to maintain the equipment and its maintenance. It also adds the added value of simplicity in its management, and the multi-cliente solution.
  • Price
  • Product Features
  • Product Usability
Yes, the functionalities of the product are very interesting and there is a very important factor, over the years of experience with this platform we have constantly received new features, the solution is not stopped in time. In the last few months there have been several new features released for the security framework.
I see no need to change the evaluation process for such a solution. MFA solutions are something I was already familiar with because we have used this technology in the past. The selection process was following the most valid ones in relation to the solution we had before. We are happy with this solution.