Good value, easy to implement MFA solution
Overall Satisfaction with WatchGuard AuthPoint
We use WatchGuard AuthPoint as one of our primary MFA solutions that we sell our customers. For the most part, we implement WatchGuard AuthPoint only for SSLVPN connection MFA, but we have a couple of customers that also leverage Windows login MFA via WatchGuard AuthPoint. WatchGuard AuthPoint is generally the solution we recommend in environments where we are unable to implement the NPS server role with Azure extensions as the MFA RADIUS server.
- Easy to setup the licensing and gateway components
- Simple for end-users to use
- Integrates well with WatchGuard firewalls
- Java/OpenJDK components hog memory for the AuthPoint gateway server
- Push notifications to need to have a number matching/login context (i.e. login location map screenshot) to discourage users from just pressing approve without paying attention
- The process for adding/extending license counts is clunky and has to be updated in 2 areas manually
- Unable to use text message/phone call option when implementing MFA for WatchGuard SSLVPN client (more of an issue with VPN client software)
- Windows login MFA could use some improvements
- Good value for clients
- Allows compliance for cyber security insurance requirements
- Reduces time for engineers to setup MFA
AuthPoint has better integration with the product stack. Simpler to implement. Less complex of a setup. Easier to explain to customers and easier training for the engineering/support team. Licenses per user are good value and affordable for the majority of our small and medium-sized businesses that need basic VPN MFA solutions
Yes. Our engineers are able to manage AuthPoint licenses from the cloud portal without having to remote into a client network or install any new hardware. We also can easily assign other administrators or operators from the cloud portal. It is convenient having all customer AuthPoint accounts visible from a single partner portal.
Yes, our clients have found the process for setting up mobile app to be straightforward
Easier onboarding for MFA implementation without requiring new user accounts or passwords to be needed
Do you think WatchGuard AuthPoint delivers good value for the price?
Yes
Are you happy with WatchGuard AuthPoint's feature set?
Yes
Did WatchGuard AuthPoint live up to sales and marketing promises?
Yes
Did implementation of WatchGuard AuthPoint go as expected?
Yes
Would you buy WatchGuard AuthPoint again?
Yes