Best Automation Tool
December 10, 2021
Best Automation Tool
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with WebEngage
We use Webengage as Marketing Automation and Customer Retention Platform: We use it to store and analyze customer data We use it to use that data to send personalized campaigns across different channels Business Problems Webengage solves; 1. Helps keep the customer engaged, 2. Help collect, store and analyze first-party data and use it in campaigns.
- A/B Testing of Campaigns (Email/WhatsApp/SMS/Push).
- Customer Support is prompt and good.
- Releases good features.
- Native Integration with Shopify is not there.
- Analytics can be improved.
- Segment creating time can be reduced.
- Had a negative impact on the first month while setting up.
- Post first month, performance is increasing consistently.
WebEngage helped us and supported us to achieve our business objectives which were lacking with other tools.
Do you think WebEngage delivers good value for the price?
Yes
Are you happy with WebEngage's feature set?
Yes
Did WebEngage live up to sales and marketing promises?
Yes
Did implementation of WebEngage go as expected?
Yes
Would you buy WebEngage again?
Yes