Webex App = Easy to communicate
November 04, 2021

Webex App = Easy to communicate

Christina Bement | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Webex App

This solution is so user-friendly, I can share documents with co-workers and customers as needed with full encryption. I use this tool daily. This allows me to search for conversations, and search keywords in a conversation. I love the fact that I can collaborate with multiple people outside my organization without switching tenants.
  • Sharing documents.
  • Knowing availability of my co-workers.
  • Ease of scheduling a quick meeting.
  • Asking a quick question that does not require a phone call.
  • See availability outside my organization.
  • Improve scheduling in the app.
  • Give option to remove devices I can connect to.
  • Allowed us to collaborate with everyone on a single app.
  • Allowed us to create a call if conversation is needed.
Webex App allows us to communicate with multiple customers and companies without toggling between tenants to know if I have messages. I am not missing messages because I am in a different tenant.
I enjoy the ease of use and the continual app development.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Microsoft Teams, Microsoft 365 (formerly Office 365), Zoom
This tool is very user-friendly and makes it simple for a first-time user.
Webex App is wonderful for a quick conversation or for reminders to a customer or co-worker. I use this a lot to review a quick agenda, or to resend a quote to a customer.

Webex App Feature Ratings

Task Management
7
Gantt Charts
5
Scheduling
2
Workflow Automation
4
Mobile Access
8
Search
6
Visual planning tools
6
Chat
8
Discussions
9
Internal knowledgebase
5
Versioning
7
Video files
8
Audio files
8
Document collaboration
9
Access control
6
Advanced security features
8

Cisco Webex Experience

We have really used noise suppression and personalization. It has made our meetings more effective without the background distractions.
We have combined calling, messaging, and meetings.
For us it works and happy I don't need to worry about security.

Using Webex App

1500 - all functions
3 - Once it is set up it works - I have not had many support tickets other than training.
  • Quick check in.
  • Document share.
  • Presence.
  • Connect with customer outside our organization.
  • Sharing documents for signature.
  • Integrating projects with smart sheets and keeping a room for communication.
  • We will use for more teams space.