Webex App - A bit disappointed

This review comes from an organization currently using Cisco Jabber. Webex App has yet to be released to our firm. Upon piloting the software as a potential replacement to Cisco Jabber and the Webex Desktop Client, it falls short specifically when it comes to replace Jabber. It takes control away from IT when setting features to default values in the Webex App for users. For example, there are no registry keys to enable the Microsoft Office calendar integration ahead of time leaving our users with having to do this themselves. While this is not a difficult task for users to do, it creates confusion, frustration, and generates calls to our helpdesk until resolved. It would have better user acceptance if this could be set ahead of time by IT administrators. Other concerns also revolve around pop up reminders even for non-Webex meetings. So any meeting in a user's calendar having sip details will be picked up by Webex. Users joining calls using other platforms such as Zoom will be reminded by Webex and prompted to join. The Webex App can launch the meeting but it lacks the features inherent with other platforms. A user may not realize they have launched the app using the Webex App thus resulting in calls to our helpdesk because they think something is wrong.